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Silicon Surfers
We save you time so you can get back to business!
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Help Hotline

Our phone support provides immediate, personal help without the need to wait while a technician is dispatched...
  • It’s 2:25 pm and you’ve been working all day on a proposal that has to go out at 2:40. You’re just about done when the printer just won’t print!
  • You need to locate a part in the warehouse. You know it’s in the inventory software but you can’t find it
  • You need to get the new employee started and setup with email, an account on the work order system, etc. etc.

Our Help Hotline is just what you need. Give us a call and we’ll provide immediate assistance!
  • Many times we will be able to “talk you through the problem”.
  • We are also able to connect to your computer. Once we can see your screen we can often “walk you through the problem”.
  • If necessary, we are happy to solve the problem directly. In fact, an advance call to us may help avoid a problem all together.

In all cases, we attempt to resolve issues as quickly and painlessly as possible. We also endeavour to leave you with new or refined skills so that you won’t have the problem again. Of course, we all know that there are times (deadlines come to mind) where you just need the problem fixed now!

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