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Silicon Surfers
We save you time so you can get back to business!
800 888-1682
Our Services
Silicon Surfers provides a suite of services designed to be used individually or integrated into a package. We’ll work with you to identify your needs. Together we’ll determine what service or group of services you require. Naturally, you can adjust this mix as required by your changing needs. None of our service offerings lock you in to a long-term commitment.

Please take a moment to review our list below. The links will take you to more detailed descriptions. If you have any questions, comments or concerns, please give us a call at: 800 888-1682. We always enjoy hearing from prospective clients and are happy to assist you in defining your requirements.

One last thing: when pricing is provided, it represents the cost of that service alone. If you feel you could use more than one of our services, we will be pleased to create a tailored bundle for you.

Ad hoc Advice
If you have a technology question you want answered, just give us a call. We can even produce a detailed report if you wish!

Automated Support
Finally, we use computers to monitor your systems 24 hours a day. You can rest assured that any issues that arise will promptly communicated to all designated parties.

Backup Services
Backups are an absolutely essential part of your business continuity planning.

Customized Support
Over the years you may have developed a number of highly customized computer based solutions for your business. We are prepared to learn your systems and provide on going support for them.

Custom Software Development
We generally recommend that you purchase proven software for your needs. When that just won’t cut it, we are able to create custom solutions to meet your needs.

Email Support
Email has become essential to most businesses. We can ensure that you have complete control of your email. We concentrate on systems you can control as well as halting SPAM, Viruses and other malware.

Help Desk
We encourage our clients to call us. Our goal is to stop little problems from becoming drains on your productivity. Most problems are solved over the phone within minutes.

Internet Support
We are happy to work with your provider to ensure that you are getting the best bang for your buck. If something goes wrong, we can contact you ISP on your behalf.

Managed Services
This is an innovative way to pay for our services. It is similar to an insurance policy and provides defined coverage at a predictable monthly cost.

Project Management
Many of our clients recognize that they need to install new system-wide software or hardware. Still they put it off due to lack of time and staff. We can manage that project for you, enabling you to take the next crucial step in growing your business.

Purchasing Support
We can assist you in developing RFP’s and researching alternatives when it comes time to purchase IT based equipment and software. In can also help evaluate vendor’s proposals.

Someone In Your Corner
Ever wish you had a technical person on your side of the table? Now you do. We are happy to sit in on meetings. We’ll even chair them if you wish.

Security Management
The internet can be your portal to a world of opportunities that assist you in growing your company. Care must be taken to ensure that you exploit this resource on your terms.

Just as the internet may give you access to the world at large, so too many of its less savory characters may use it to gain access to your private information. Maintaining a proper presence on the web is just the beginning. The more your online footprint grows, the more important it will be to protect yourself from intrusions from the net itself.

Server and Network Management
Ensuring that your server and network infrastructure are performing properly and configured correctly is essential to providing you with a network that supports rather than hampers your business.

As more and more devices (such as physical security systems) are integrated into your LAN, your office network becomes more crucial and central to your operation. Ensuring proper backups, keeping your network clear of security threats are just the beginning of what is required to maintain this mission critical piece of your infrastructure.

Virus, Spyware and Other Malware Prevention
You know what these are and you don’t need or want them. We’ll provide software and training to keep them at bay. If you do get hit, we’ll help in minimizing the damage and get you back on track ASAP!

Workstation Management
This is where the “rubber meets the road”. It is essential that your staff’s computers, printers, IP phones etc. work correctly and consistently.

“I wanted to thank you for your assistance with some very challenging and complex projects. You provided excellent service that was prompt, flexible and attentive.

I look forward to our continued relationship and the many benefits Silicon Surfers will bring to RPR Environmental in the future.”

- Patrick Whitty, General Manager, RPR Environmental
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